Returns & Exchanges

We want you to love your sparkling water experience, which is why we offer a 30-day return policy for all SodaStream sparkling water makers and accessories purchased directly from our website. Items must be returned in their original packaging and in like-new condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email.

• 3.
  Pack Your Items

  Securely pack your SodaStream machine and accessories in the original box, ensuring all components are included.

• 4.
  Ship and Refund

  Drop off the package at any authorized carrier location; your refund will be processed within 7-10 business days of receipt.